Customer Service Executive

Advantage Club
Experience: Fresher
Open Positions: 5
Key Skills:  Communication, Verbal Communication skill, Customer Service

The Customer care & events executive is responsible for supporting the design and delivery of the product/Event experience for our customers. Working alongside Sales Marketing and Operations the Event Executive will help ensure all elements are aligned to create a successful event. He is required to answer incoming calls from customers for various reasons- take orders answer inquiries resolve complaints and provide information.

Key Responsibilities:

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Coordination with different brands and corporations for conducting events

Key Skills:

  • Should be comfortable for working on Sunday.
  • Excellent verbal communication skills.
  • Energy passion and a real drive to get ahead
  • Capable quick determined
  • Immaculate attention to detail
  • Team player
  • Working will be 6 days a week.
  • Should be a Graduate

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About Advantage Club

Founded by UCLA, Microsoft, and Amazon alumni Sourabh and Smiti, Advantage Club focusses on building communities within organizations through products like exclusive employee perks, end-to-end reward & recognition, hobby clubs, etc. When corporates enroll with Advantage Club, they get access to exclusive offers from 10,000+ brands across dining, shopping, entertainment, wellness and many more. Employers can run reward programs for employees, peers can appreciate each other, and like-minded employees can interact through their social engine. Deorah, the core idea behind the company is to help organizations in elevating employee satisfaction and reduce attrition by executing effective benefits and reward programs. With 250+ corporate clients including giants like Concentrix, EY, DXC, and Mphasis, Advantage Club is leading the $2 billion market in India and has raised $2 million to date from prominent VCs like GrowX Ventures, Sprout Ventures, and Axilor Ventures. To know more visit: https://secure.workadvantage.in/

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