Voice Process Roles & Responsibilities: 1.Both Graduates and Post Graduates can apply. Even you can Refer your friends Desired profile
1.Processes member enrollment and change forms including data entry.
2.Verifying proper completion of enrollment and change documentation.
3.Requests and verifies information as needed to expedite enrollment.
4.Ensuring accurate and timely completion of transactions to meet or exceed
client SLAs
5.Processes daily enrollee invoices and premium reconciliation for members.
6.Organizing and completing tasks according to assigned priorities.
7.Developing and maintaining a solid working knowledge of the healthcare
insurance industry and of all products services and processes performed by the
team
8.Resolving complex situations following pre-established guidelines
Requirements for this role include:
2.Excellent communication (verbal and written) and customer service skills.
3.Able to work independently; strong analytic skills.
4.Detail-oriented; ability to organize and multi-task.
5.Ability to make decisions.
6.Required computer skills: must have experience with data entry and word
processing possess a working knowledge of MS Office applications and
understand how to navigate through web-based applications.
7.Demonstrate strong reading comprehension and writing skills.
8.Cognitive Skills include language basic math skills reasoning ability and
verbal communication skills.
10.Ability to work in a team environment
Interview Mode: Telephonic/ Video Call
Graduation is Mandatory
Any Graduate can apply
Feel free to call or Whats App ur cv
879l852357 for any more Clarification.
Role Associate/Senior Associate -(NonTechnical)
Industry Type BPO Call Centre ITeS
Functional Area ITES BPO KPO LPO Customer Service Operations
Employment Type Full Time Permanent
Role Category Voice
Education
12th pass Any Graduate in Any Specialization
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