Responsibilities:

Provide technical support for both hardware and software issues our users encounter

Manage the configuration and operation of client-based computer operating systems

Monitor the system daily and respond immediately to security or usability concerns

Create and verify backups of data

Respond to and resolve help desk requests

Upgrade systems and processes as required for enhanced functionality and security issue resolution

Administrate infrastructure, including firewalls, databases, malware protection software and other processes

Review application logs

Install and test computer-related equipment

Desired Candidate:

-Good spoken and written communication skills

-Hands-on experience with monitoring, network and system diagnostic and network analytics tools.