If you live in the United States or Canada, by agreeing to these Terms, you agree to resolve disputes with MondayMorning through binding arbitration (with very limited exceptions, not in court), and you waive certain rights to participate in class actions, as detailed in the Dispute Resolution section.
Table of content
- Assessment Enrollment
- Payments, Credits and Refunds
- MondayMorning’s Rights
- Dispute Resolution
- Updating These Terms
- How to Contact Us
You need an account for most activities on our platform. Keep your password somewhere safe, because you’re responsible for all activity associated with your account. If you suspect someone else is using your account, let us know by contacting our Support Team. You must have reached the age of consent for online services in your country to use MondayMorning.
When you enroll in an Assessment, you get a license from us to view it via the MondayMorning Services and no other use. Don’t try to transfer or resell the Assessment in any way. We grant you access based on activation of the assessment via the subscription you buy, except when we must disable the Assessment because of legal or policy reasons.
3.Payments, Credits, and Refunds
When you make a payment, you agree to use a valid payment method. If you aren’t happy with your Assessment, MondayMorning will not refund or credit the purchases made for the Assessment.
The prices of the Assessments on MondayMorning are determined based on the terms of the in-house content and sales teams.
We regularly run promotions and sales for our Assessments and certain Assessments are only available at discounted prices for a set period of time. The price applicable to an Assessment will be the price at the time you complete your purchase of the Assessment (at checkout). Any price offered for a particular Assessment may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, because some of our promotions are available to select users only.
If you are logged into your account, the listed currency you see is based on your location when you created your account. If you are not logged into your account, the price currency is based on the country where you are located. We do not enable users to see pricing in other currencies.
If you are a student located in a country which uses sales tax, goods and services tax, or value added tax is applicable to consumer sales, we are responsible for collecting and remitting that tax to the proper tax authorities. In certain countries, the price you see may include such taxes.
When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get the subscription of your choice, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any Assessment for which we have not received adequate payments.
In some cases, we may issue credits to your account. These credits will be automatically applied towards your next Assessment purchase on our website. Credits may expire if not used within the specified period and have no cash value.
3.3 Refunds and Credits
We reserve the right to apply a credit or a refund, at our discretion, depending on capabilities of our payment processing partners or the platform from which you purchased your subscription (website). No credit or refund is due once you purchase any of the subscriptions.
At our discretion, if we believe you are abusing our credit policy, we reserve the right to ban your account and to restrict all future use of the Services. If we ban your account or disable your access to an Assessment due to your violation of these Terms or our Trust & Safety Guidelines, you will not be eligible to receive any credit.
If there’s a dispute, our Support Team is happy to help resolve the issue. If that doesn’t work and you live in the India, your options are to go to small claims court or bring a claim in binding arbitration; you may not bring that claim in another court or participate in a non-individual class action claim against us.
We own the MondayMorning platform and Services, including the website, present or future apps and services, and things like our logos, API, code, and content created by our employees. You can’t tamper with those or use them without authorization.
6.Updating These Terms
From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and MondayMorning reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.
7.How to Contact Us
The best way to get in touch with us is to contact our Support Team. We’d love to hear your questions, concerns, and feedback about our Services.
Thank you for using MondayMorning!